Data Protection

As an organisation we strive to maintain the highest possible levels of quality and as such, may seek external endorsement on the quality of our work through the achievement of publicly recognisable quality standards. 

As part of this external assessment, we are required to make a sample of client files available to an independent Assessor in order for them to verify the quality of our advice and file management. 

External Assessors are required to maintain confidentiality in relation to your file and it is important to note that they are assessing us as an organisation and not you as an individual. If you would prefer that your file did not form part of this independent assessment, please notify your case handler of your preference.